Returns & Exchanges
At The Archive, we want you to be completely satisfied with your curated pieces. If an item doesn't meet your expectations, you may return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach Shipping Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing